Ans. Floricall is primarily a Florist having network of over 50 nationwide vendors.Floricall is well known for quality products at competitive prices and excellent service.
Q. Where is Floricall based?
Ans. At New Delhi.
Q. What products can I send?
Ans. At present , Flowers, Fruits and Cakes.
Q. Where can you deliver flowers ?
Ans Link to list of cities A.
Q. Where can you deliver cakes?
Ans. Link to cities B.
Q. Where can you deliver both cakes and flowers?
Ans. Link to cities B.
Q. Can you deliver at specific time?
Ans. No , but you can specify morning (before 12 noon) or evening (after 3 PM).
Q. How can I pay?
Ans. You can pay via Visa , Master and Amex cards.
Q. When is my card charged?
Ans. Your card is charged after the delivery is made.Q. Is the price inclusive of shipping charges?
Ans. Yes.
Q. Are the transactions safe?
Ans. CC Avenue is our E-commerce partner. You can be rest assured that the transactions are safe and secure.
Q. How do I know that the order placed by me has been received ?
Ans. You shall receive a mail (in 24 hours) confirming that your order has been received.Q. Are the products delivered by you exactly the same as seen on the website ?
Ans. These are perishable products and the deliveries are executed by vendors in respective cities. So there may be slight variation in looks , but we guarantee good quality.
Q. What if you don’t deliver?
Ans. Sometimes , due to circumstances beyond our control , orders can not get executed. We shall refund complete amount.
Q. How much lead time do you require to deliver ?
Ans. Three days .
Q. Is delivery possible on Sundays and other holidays?
Ans. Yes , except on Holi , Gandhi Jayanti (2nd October) and 30th January.Q. Can I send a gift without revealing my identity?
Ans. Sorry , we do not deliver without senders name.
Q. Can I cancel the order ?
Ans. Order placed can be cancelled within one day of placing the order. In such case , we shall charge $5 as cancellation fee. But you can always change the date of delivery at no extra cost.